When you should deactivate DREAM Suite
- Before any hardware changes (motherboard, hard-drives, graphic card, BIOS, etc.)
- Before the re-installation of Windows
- Before reformatting the hard-drive with DREAM Suite
- Before changing the network path to DREAM Suite (applies to the network installation)
- If you wish to move your license to another computer
- If you know that you will not be using DREAM Suite for a long time
Deactivation - Common instructions
- DREAM Suite deactivation requires administrator's privileges, i.e., you must run DREAM Suite “As Administrator”
- Open the DREAM Suite License and Activation dialog (main menu -> help -> DREAM Suite License and Activation) and press the “Deactivate on-line” or “Deactivate by E-mail” button. If your computer is connected to the internet, we recommend you use the on-line deactivation.
On-line deactivation
- Press the "Deactivate on-line" button.
- Enter the deactivation key (the same key which was used for DREAM Suite activation). If you forget this key, you can obtain it in ELIS.
- If you have a firewall, allow all internet connections in the pop-up window which may be displayed.
- DREAM Suite will connect with our server and will be deactivated.
Deactivation by e-mail
- Press the ”Deactivate by E-mail” button, which will deactivate DREAM Suite on your computer.
- DREAM Suite will generate a special deactivation code, which serves as proof of deactivation. This code will be displayed in the DREAM Suite License and Activation dialog.
- Login to ELIS, go to Licenses and Workplaces, select the Workplace corresponding to the computer that you just deactivated and deactivate this Workplace using the deactivation code. This will unlock the WP and make it available for the activation on another computer.
- You can also send the deactivation code to support@pc-progress.com or to your DREAM Suite reseller, who will unlock the deactivated workplace in ELIS instead for you
